Effective Date: January 1, 2025
At reallyneedavacation.com (“Company,” “we,” “us,” or “our”), we strive for transparency and customer satisfaction. This Refund Policy outlines the conditions under which refunds are granted and the process for requesting a refund.
1. Scope
This policy applies to:
Digital products, including e-books and online courses, purchased directly from the Company.
Excludes third-party products or services, which are governed by their respective providers’ policies.
2. Refund Eligibility
Refund requests must be made within six (6) months of the purchase date.
The following criteria must be met:
- The product was purchased directly from the Company.
- The request includes proof of purchase and a reason for the refund.
Refunds are not available for:
- Custom services, promotional offers, or items labeled as “non-refundable.”
3. Third-Party Products and Services
Refunds for third-party services (e.g., travel packages) must be requested directly from the third-party provider.
The Company assumes no responsibility for third-party refunds, disputes, or delays.
4. Refund Process
Refund requests must be submitted via email to support@reallyneedavacation.com.
Each request will be reviewed within five (5) business days.
Approved refunds will be issued via the original payment method within ten (10) business days.
5. Dispute Resolution
All disputes related to this policy are subject to binding arbitration in Hennepin County, Minnesota.
Users waive their right to participate in class action lawsuits or representative proceedings.
6. Amendments
The Company reserves the right to modify this Refund Policy at any time. Changes will take effect immediately upon posting on our website.
7. Contact Information
For questions or concerns regarding this Refund Policy, contact us at:
Email: support@reallyneedavacation.com